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EC: Practice Management EC-04: Human Resources Management
No. Competency Item NAC DEV COM DTE EXC
EC-04-01 Demonstrate the ability to employ the principles of leadership and motivation in his / her practice.
EC-04-02 Demonstrate the ability to explain and discuss specific employer / employee responsibilities and current rules and regulations regarding employment of support and office personnel.
EC-04-03 Demonstrate the ability to develop an office manual describing office policy and procedure.
  Demonstrate the ability to manage the hiring and evaluation of employees:          
EC-04-04
  • Job descriptions
  • EC-04-05
  • Interviewing skills
  • EC-04-06
  • Remunerations, motivators, bonuses
  • EC-04-07
  • Annual reviews.
  • EC-04-08 Demonstrate the ability to plan and conduct staff development activities and training.
    EC-04-09 Demonstrate the ability to manage personnel.
    EC-04-10 Demonstrate the ability to terminate staff in a fair and legal manner.
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