Effective Communication

No.	Competency Item	NAC	DEV	COM	DTE	EXC
DB-01-01	Demonstrate ability to identify and apply appropriate communication techniques.
	Demonstrate ability to use alternative communication techniques to create a therapeutic relationship in situations such as:
DB-01-02	cultural / religious barriers
DB-01-03	hearing loss
DB-01-04	language barriers
DB-01-05	mental impairment
DB-01-06	physical impairment
DB-01-07	speech and language impairment.
DB-01-08	Demonstrate knowledge and ability to assess and manage clients in states of disorientation, confusion, dementia, mental illness, or impairment.
	Demonstrate knowledge and ability to provide therapeutic techniques such as:
DB-01-09	reality orientation
DB-01-10	validation therapy
DB-01-11	reminiscence therapy.
DB-01-12	Demonstrate knowledge and ability to document using behavioral description, the client's communication pattern, therapies used, and outcomes.