Client Services

No.	Competency Item	NAC	DEV	COM	DTE	EXC
CB-03-01	Demonstrate knowledge and ability to assess individual needs of client and access services to meet those needs.
CB-03-02	Demonstrate knowledge and ability to coordinate and participate in client care and facilitate the implementation of the care plan.
CB-03-03	Demonstrate knowledge and ability to assign care to the health care aide and supervise as necessary.
CB-03-04	Demonstrate knowledge and ability to organize and participate in client and family case conferences.
CB-03-05	Demonstrate knowledge and ability to plan for appropriate follow up or discharge of client in the community setting.
	Demonstrate knowledge and ability to adjust to a variety of settings in community health such as:
CB-03-06	community health clinics
CB-03-07	client home
CB-03-08	mobile health vehicle
CB-03-09	schools
CB-03-10	community settings i.e., halls, shopping centres, offices.
	Demonstrate knowledge and ability to assess safety by recognizing, documenting and referring safety concerns such as:
CB-03-11	ability to access other health professionals, as necessary
CB-03-12	equipment or furniture maintenance
CB-03-13	safety issues within various community settings
CB-03-14	working alone policies.
CB-03-15	Demonstrate ability to refer to appropriate health care team members for adjusting or providing home safety devices.
	Demonstrate ability to be flexible and innovative to meet the needs and treatment of the client:
CB-03-16	adjust nursing care procedures to the environment
CB-03-17	modify treatments to fit the environment
CB-03-18	recognize effect of the community environment on client and / or family.